01
Computers and printers
Maintenance, setup and troubleshooting needs for the devices your team uses every day.
Devices · PeripheralsIT support / For businessesKeep your business moving.
Keep your business moving.
Keep IT supported.
Monthly maintenance and on-demand support for your computers, networks and infrastructure. On-site in Sakarya, Bolu, Düzce and Kocaeli; remote across Türkiye.
BEHIND YOUR EVERYDAY WORK
01 — IT
On-site in Sakarya, Bolu, Düzce and Kocaeli · Remote across Türkiye
A connected approach to support, from computers to servers. Let’s understand your current setup and define a working model around your needs.
More than a single issue. Your whole working setup.
We consider devices, connections and data together. Included work and service boundaries are agreed before the proposal.
02
Networks and Wi-Fi
Office connectivity, internet access and wireless network needs, considered alongside your current infrastructure.
Connectivity · Access03
Servers and infrastructure
Planning server, access and infrastructure maintenance needs around your business processes.
Servers · System maintenance04
Business email
Email setup, user accounts, access issues and software licensing needs.
Accounts · Licences05
Backup planning
Agreeing which data needs protection, how backups should work and what restoration should cover.
Data · Restore planning06
Security needs
Reviewing user permissions, updates and existing safeguards within the agreed service scope.
Permissions · UpdatesDifferent distances. The same approach.
Remote support
Support across Türkiye for software, email and system requests that can be handled remotely. Connection and access arrangements are agreed before work begins.
On-site support
Visits for requests that need physical inspection, device work or network maintenance. Visit frequency, travel and service terms are agreed in the proposal.
Ongoing maintenance or a specific request?
Monthly maintenance
For businesses that want to plan everyday support and maintenance within a defined scope. Device, user, visit and support terms are tailored to your needs.
Explore maintenance plans →On-demand support
For a specific issue or a one-off technical request. We review the need first, then agree the work and pricing scope.
Discuss my request →Hardware, licences, third-party services and project work are not automatically included. Support hours, initial response and intervention terms are defined in the agreement.
Understand first. Plan next.
- 01
Review your setup
Discuss your devices, users and the issues affecting everyday work.
- 02
Define the scope
Agree included work, responsibilities and working terms in writing.
- 03
Plan the work
Arrange remote access or on-site visits together.
- 04
Continue support
Follow the agreed maintenance and support model.
Questions you may have.
Is this suitable for small businesses?
We work with small, medium and corporate businesses. Support is scoped around your devices, users and infrastructure needs.
Can every issue be resolved remotely?
No. Hardware or physical network inspections may require an on-site visit. We choose the appropriate approach after reviewing the request.
How quickly do you respond?
Support hours, initial response and intervention terms depend on your needs and agreement. Specific terms are set out in the proposal and contract.
Are backups and licences included?
They are not automatically included. Backup responsibilities, retention, licences and provider fees are agreed separately within the proposal scope.
Let’s work through your technology needs.
How many people are on your team? Which systems do you use? Where do things get difficult? Let’s start there.